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<title>Access Communications Customer KnowledgeBase - Open questions</title>
<description></description>
<link>http://www2.myaccess.ca/knowledgebase</link>	<item>
		<title><![CDATA[Hi, a few days ago I took off the ... (Dale)]]></title>
		<description><![CDATA[Hi, a few days ago I took off the password box that opens when I go into thunderbird, now I can only send email and can't recieve any ?

Alternative email is
montroze@hotmail.com]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_25</link>
		<pubDate>Sun, 29 Jan 2012 19:24:04 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Although I can receive emails on my iPad, I ... (Michelle)]]></title>
		<description><![CDATA[Although I can receive emails on my iPad, I am unable to send emails and get a message stating that sender is invalid. I am using the outgoing server smtp.accesscomm.ca. Any suggestions to allow messages to be sent from the device? Incidently, I have the same problem on my laptop when I attempt to use it with wifi other than my home network.]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_24</link>
		<pubDate>Fri, 03 Dec 2010 03:41:39 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[I'm receiving a 403 error when I try and ... (Jason Cruickshank)]]></title>
		<description><![CDATA[I'm receiving a 403 error when I try and visit this site:

http://speedtest.accesscomm.ca/

Thanks,

Jason]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_23</link>
		<pubDate>Tue, 16 Nov 2010 22:21:08 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Hi! How to set port forwarding in Xpress internet? ... (Stephen)]]></title>
		<description><![CDATA[Hi! How to set port forwarding in Xpress internet? I am using a Arris router. Based on the instructions by portforwarding.ca, the router setting should be accessed at 192.168.1.1 or something like that. I checked the IP of my router using ipconfig, however, it is 172.18.254.1 and I cannot access router configuration interface from IE. Could you give some suggestions? Thanks.]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_22</link>
		<pubDate>Wed, 03 Nov 2010 23:46:52 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Hi I have a Mac server. Can you tell ... (Greg van Ginkel)]]></title>
		<description><![CDATA[Hi
I have a Mac server.  Can you tell me how I can host my own personal website through my Internet service with you?]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_21</link>
		<pubDate>Fri, 17 Sep 2010 23:00:24 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[With the day when IPv6 becomes standard coming closer ... (Tylor Soroka)]]></title>
		<description><![CDATA[With the day when IPv6 becomes standard coming closer and closer, im worried about my old SMC modem not being up to snuff. What do you guys have for newer modems that support DOCSIS 3.0?]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_20</link>
		<pubDate>Fri, 03 Sep 2010 05:58:14 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[How do I change our internet access password to ... (Morgan Tangjerd)]]></title>
		<description><![CDATA[How do I change our internet access password to something that is easier to remember because our current one is a mix of numbers and letters and it is over 20 characters long..]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_19</link>
		<pubDate>Sat, 28 Aug 2010 03:18:57 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[I have two email addresses with one our house ... (Ron Balfour)]]></title>
		<description><![CDATA[I have two email addresses with one our house computer and one on my lap top.How do I access the email on the house computer from my laptop.These accounts are Outlook Express.]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_18</link>
		<pubDate>Thu, 20 Aug 2009 07:28:28 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Below is the text from a user's email that ... (Kathy)]]></title>
		<description><![CDATA[Below is the text from a user's email that is inserting "SPAM" at the beginning of the subject line going to certain users.  Please pay close attention to the last three lines.

The email ends up in the Trash or Junk Mail folder.  The email is clearly NOT spam.

Please advise what can be done to rectify this problem.

Thank you.

Kathy Bechard



X-EMS: wait 10s

Return-Path: 

Delivered-To: pnazarewicz@balzerscanada.com

Received: from mailin1.accesscomm.ca (mailin1 [192.168.200.21])

            by mailaccess4.accesscomm.ca (Postfix) with ESMTP id 874A410E4050;

            Fri, 24 Jul 2009 10:06:30 -0600 (CST)

Received: from mailout2.accesscomm.ca (mailout2.accesscomm.ca [192.168.201.72] (may be forged))

            by mailin1.accesscomm.ca (Access Communications) with ESMTP id n6OG6Ulw009741;

            Fri, 24 Jul 2009 10:06:30 -0600

Received: from PC417Dwayne (216-197-189-122.regn.hsdb.sasknet.sk.ca [216.197.189.122])

            (authenticated sender balzer)

            by mailout2.accesscomm.ca (Access Communications) with ESMTP id n6OG6SIC023625;

            Fri, 24 Jul 2009 10:06:29 -0600

Return-Receipt-To: "Dwayne" 

From: "Dwayne" 

To: "Pete Nazarewicz" 

Cc: 

Subject: [SPAM] test

Date: Fri, 24 Jul 2009 10:08:17 -0600

Message-ID: 

MIME-Version: 1.0

Content-Type: multipart/related;

            boundary="----=_NextPart_000_0215_01CA0C46.AAF99D90"

X-Mailer: Microsoft Office Outlook 11

X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.5579

thread-index: AcoMePS/aL1y7IetRQiDD2ex+khm5w==

Disposition-Notification-To: "Dwayne" 

X-Virus-Scanned: ClamAV 0.94.1/9611/Fri Jul 

24 07:35:11 2009 on mailout2.accesscomm.ca

X-Virus-Status: Clean

X-Scanned-By: Access Communications spam and virus filter on 192.168.200.21

X-Antivirus: AVG for E-mail 8.5.392 [270.13.27/2258]

X-Antispam: YES; Spamcatcher 5.2.1. Score 90]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_17</link>
		<pubDate>Wed, 29 Jul 2009 18:12:43 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[my assigned password does not work with my username ... (Joseph Hindley)]]></title>
		<description><![CDATA[my assigned password does not work with my username - on set up in Apple iweb app]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_16</link>
		<pubDate>Sat, 25 Apr 2009 17:02:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[I have the wireless router provided by access it ... (Francis Mukanya)]]></title>
		<description><![CDATA[I have the wireless router provided by access it is a motorola SBG900 and I run windows vista home premium on my computers. I have installed a NAS (Linksys NAS200) and I would like to access it from any web browser anywhere, however I can't access the router to open up ports that are required to set it up. My questionis how can I access the router to make the changes (open ports) so that I can access it?

Thanks]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_15</link>
		<pubDate>Thu, 01 Jan 2009 21:53:29 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[I have having troubles with my laptop, it wont ... (Natasha)]]></title>
		<description><![CDATA[I have having troubles with my laptop, it wont let me connect to the internet, I have a feeling it has something to do with the Network I am connected, it shows that I am connected to a Unidentified network Access: Local Only, whereas I understand that usually I am supposed to be connected to Network 2 Access: Local and Internet, but it wont let me change, or I dont know how to change back to that network.  I am not sure how it came to be changed in the first place, but I would really like it the way it was. Please help me cause I cant connect to the internet that I am paying but cannot even use. ]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_14</link>
		<pubDate>Thu, 11 Dec 2008 21:37:39 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[I'd like to know the peak and off-peak hours ... (Jonathan Aschenbrener)]]></title>
		<description><![CDATA[I'd like to know the peak and off-peak hours so I can adjust my downloading schedule accordingly.  I expect to be transferring many isos for linux distributions within the next month or so and want to create as little problem as possible.

Thanks.

-Jon]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_13</link>
		<pubDate>Fri, 05 Dec 2008 09:21:33 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[We have a tower and a laptop. When My ... (Chuck Lalonde)]]></title>
		<description><![CDATA[We have a tower and a laptop. When My wife and I are each on a computer and an E-mail comes in, once it's opened on one computer it can't be accessed on the other (won't even show up in the inbox). Is there any way it can be setup to be available on both computers???]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_12</link>
		<pubDate>Fri, 21 Nov 2008 01:39:09 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Why is data usage limited to 50 Gigabytes a ... (Alexander Keen)]]></title>
		<description><![CDATA[Why is data usage limited to 50 Gigabytes a month whilst other ISP's supply unlimited usage? I download a lot and I would like to know if there is a way to pay a fee so I can have unlimited downloading.]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_11</link>
		<pubDate>Fri, 07 Nov 2008 20:30:08 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[our internet disconnects approx 10 times a day or ... (susan wingert)]]></title>
		<description><![CDATA[our internet disconnects approx 10 times a day or more.  Our router webpage states that it could be the firewall settings and we turned that off, but it didnt help. any thing else we can do?
Thanks]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_10</link>
		<pubDate>Sat, 30 Aug 2008 17:39:18 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[I'm moving to Rosetown Saskatchewan in 2 weeks and ... (Kim Miller)]]></title>
		<description><![CDATA[I'm moving to Rosetown Saskatchewan in 2 weeks and will be living with family for the first month there, them finding my own place. My family doesn't have internet access right now and I was wondering if I had your company's internet installed in my family place when I move to the next place will it cost to get it installed there? and how much is installation fees]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_9</link>
		<pubDate>Tue, 19 Aug 2008 18:06:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[How do I obtain and set up a static ... (Tammy Simair)]]></title>
		<description><![CDATA[How do I obtain and set up a static IP address?]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_8</link>
		<pubDate>Tue, 29 Jul 2008 17:48:57 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[I am having valid emails blocked by your spam ... (Michele)]]></title>
		<description><![CDATA[I am having valid emails blocked by your spam blocker.  There are valid messages that I would like to receive.  Will access communications be making available to their users a way to view all blocked emails in order to determine and allow through the valid emails?]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_7</link>
		<pubDate>Tue, 15 Jul 2008 19:13:07 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Hi, we at Paradigm Consulting Group have been using ... (Matt Mihalicz)]]></title>
		<description><![CDATA[Hi, we at Paradigm Consulting Group have been using your internet service for about 10 years. We host our own mail. Once in a while some email does not get to our mail server and the send receive a non delivery report. Our DNS record still shows cabler.cableregina.com and dns2.cableregina.com. Could that be the reason? Should we be updating our record to use dns1.accesscomm.ca and dns2.accesscomm.ca? Do you think this would make a difference?]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_6</link>
		<pubDate>Thu, 10 Jul 2008 19:56:53 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[I keep getting the following error when I try ... (Scott Teece)]]></title>
		<description><![CDATA[I keep getting the following error when I try to send/recieve email.

! Task pop.accesscomm.ca - recieving reported error (0x8004210A): 'The operation timed out waiting for a response from the receiving (POP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

any advice on what I should do to resolve the issue?

Thanks
Scott
533-4844]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_5</link>
		<pubDate>Fri, 30 May 2008 05:01:53 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[When we opened the account for the above email ... (Jan Davies)]]></title>
		<description><![CDATA[When we opened the account for the above email address, it said we could have 10 email addresses and now I would like to add one and cannot find out how to do it.  Your instructions say go to "Tools" and then "Accounts" but there is no ACCOUNTS on the TOOLS drop down.  Please Help!]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_4</link>
		<pubDate>Sun, 13 Apr 2008 21:17:34 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Do you offer internet services in Gravelbourg Sk? (Steve)]]></title>
		<description><![CDATA[Do you offer internet services in Gravelbourg Sk?]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_3</link>
		<pubDate>Thu, 03 Apr 2008 04:26:07 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[What is the mailbox quota for each email address ... (Chris Taylor)]]></title>
		<description><![CDATA[What is the mailbox quota for each email address I have and how do I check it?]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_2</link>
		<pubDate>Tue, 01 Apr 2008 01:55:42 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[We have high-speed internet and sometimes when we travel ... (Marilyn Snyder)]]></title>
		<description><![CDATA[We have high-speed internet and sometimes when we travel in Saskatchewan, we would like to connect to the internet.  Do you have a service for dial up connection?  If so, how many hours of dial up do we get?]]></description>
		<link>http://www2.myaccess.ca/knowledgebase/index.php?action=open#openq_1</link>
		<pubDate>Wed, 12 Mar 2008 20:24:20 GMT</pubDate>
	</item>
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